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Founding Customer Success Manager — Life Sciences SaaS
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
PraxisPro
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
Praxis Pro, a seed-stage SaaS startup in New York, is seeking a Founding Customer Success Manager to own the post-sale experience. You'll manage customer relationships, drive onboarding, and ensure product needs are met. This role requires experience in B2B SaaS, strong communication skills, and a customer-focused approach.
As our first hire in this position, you'll help define our customer success strategy and build trust with clients. The role offers a competitive salary range of $125,000 - $150,000 and equity options, along with health insurance and flexible PTO.
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