Product-Focused Customer Success Associate
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
J.P. Morgan
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
J.P. Morgan is seeking a Senior Customer Success Associate to shape customer experiences in Connected Commerce. You will be a core contributor, guiding clients through onboarding and product adoption while executing strategies for customer satisfaction and retention. Ideal candidates have over 3 years of experience in customer success, showcase exceptional communication skills, and possess a strong desire to support customer success.
This role is vital in ensuring seamless interactions and satisfaction with our products.
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Position Requirements
10+ Years
work experience
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