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Member Success & Retention Specialist – Healthcare Enrollment
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
MetroPlus
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
A health service provider in New York seeks a Customer Success Specialist I to enhance customer experience and support Metro Plus Health members throughout their journey. Responsibilities include managing recertification, assisting with enrollment activities, and addressing member complaints. The ideal candidate will have an Associate’s Degree and experience in direct consumer contact. Bilingual skills are preferred, and a focus on customer retention and satisfaction is crucial for the role.
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