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Head of AI-First Customer Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Collectors Card
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations from the ground up in a dynamic fintech environment. You will be responsible for implementing support technology, scaling the team, and establishing key performance metrics.
The ideal candidate should have a strong background in customer support leadership, hands-on experience with Zendesk, and a passion for optimizing customer experiences to enhance brand loyalty.
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