Housing Officer, Customer Service/HelpDesk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Ackerman Pierce Ltd
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
-
Real Estate/Property
Job Description & How to Apply Below
We are looking for a Temporary Housing Officer to support the client’s high‑quality housing services team and help achieve safe and harmonious living environments on a temporary basis, with the potential for ongoing engagement.
Please only apply if you have over 2 years experience in the related field.
Responsibilities- Succession and Assignments:
Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. - Anti‑Social Behavior (ASB) Management:
Proactively addressing and resolving issues related to anti‑social behavior to maintain a safe and peaceful community. - Tenancy Enforcement:
Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. - Tenancy Management:
Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. - Inspections:
Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations.
- Over 2 years experience in the related field.
- Highly organized, customer‑focused, and adept at problem‑solving.
- Strong communication skills and ability to work collaboratively with colleagues and external stakeholders.
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