Housing Officer, Customer Service​/HelpDesk

We are looking for a Temporary Housing Officer to support the client’s high‑quality housing services team and help achieve safe and harmonious living environments on a temporary basis, with the potential for ongoing engagement.

Please only apply if you have over 2 years experience in the related field.

• Succession and Assignments:
  Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency.
• Anti‑Social Behavior (ASB) Management:
  Proactively addressing and resolving issues related to anti‑social behavior to maintain a safe and peaceful community.
• Tenancy Enforcement:
  Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance.
• Tenancy Management:
  Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations.
• Inspections:
  Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations.

• Over 2 years experience in the related field.
• Highly organized, customer‑focused, and adept at problem‑solving.
• Strong communication skills and ability to work collaboratively with colleagues and external stakeholders.