Customer Service Rep; DeKalb Ave

Customer Service Rep (03299) – 886 DeKalb Ave

• Full‑time
• Job Category Org:
  Store Customer Service Rep

Customer Service

Our Customer Service Representatives (CSRs) are the first contact with our customers – we value their commitment to exceptional customer service, an enthusiastic attitude, and the ability to assist customers through the ordering process.

Get Paid to Talk!

In addition to providing exceptional customer service through order taking, our CSRs gain valuable experience by assisting with in‑store duties and learning the pizza delivery business. CSRs earn an hourly base pay of $16.00.

Great Hours!

CSRs work mainly on weekends and evenings. It is a great after‑school job, second job, summer job, or part‑time job for anyone looking to work part‑time hours. Schedules are flexible, and we always try to work with you.

Opportunities!

This position offers an excellent opportunity to learn the in‑store side of the business and eventually advance into management. Domino’s Pizza promotes from within – many General Managers started as drivers or CSRs, and the experience is a stepping stone to our Management Development Program.

To apply for a Customer Service position at Domino’s Pizza, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast‑paced team environment.

• Standing:
  Tasks are performed from a standing position on ceramic tile or linoleum; work surfaces 36"–48" high.
• Walking:
  Must walk between the store, delivery vehicle, and customer locations.
• Lifting:
  Unload bulk product deliveries by hand truck; lift shipments up to 50 lbs with dimensions up to 3' x 1.5'; stack cases up to 72" high.
• Carrying:
  Carry large cans, pizza sauce, and trays of dough; items may weigh up to 30 lbs.
• Pushing:
  Move trays on dollies; a stack may require up to 7.5 lbs of force.
• Climbing:
  Occasionally navigate stairs or climb a ladder to perform maintenance.
• Forward Bending:
  Required at the pizza assembly station and front counter.
• Crouching/Squatting:
  Occasional stocking and cleaning tasks.
• Reaching:
  Continuous reaching up, down, and forward; sometimes above 72".
• Machines, Tools, Equipment, Work Aids:
  Use pencils, pens, computers, telephones, calculators, and pizza cutting equipment.

• Valid U.S. employment authorization that allows you to work in the United States.
• Friendly and works well with others.
• Works well under high‑paced stress.
• Ability to multitask.
• Able to respond to customer concerns.
• Must be able to follow Domino’s policies.
• Must be able to work together as a team.
• Must understand all store calls must be answered after the first ring.

All your information will be kept confidential according to EEO guidelines.