Guest Experience Agent - Front Desk & Concierge
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-20
Listing for:
Highgate
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Highgate is seeking a Guest Service Agent for their Gregorian Hotel in New York City. This role is essential in providing courteous service during guest check-ins, throughout their stay, and ponsibilities include greeting guests, managing phone calls, and answering inquiries regarding hotel services.
Applicants should have a High School diploma and effective communication skills. Knowledge of hospitality operations and customer service experience is preferred. This is an on-site position requiring the ability to multitask and maintain a friendly demeanor at all times.
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