Enterprise Customer Success Lead - Adoption, Renewal
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-20
Listing for:
Basis AI
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual -
Sales
Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
Job Description & How to Apply Below
Location: New York
Basis AI is seeking a Customer Success Manager in New York City to own a portfolio of enterprise accounts and drive adoption and renewal across top accounting firms. You will be responsible for managing customer relationships from onboarding through renewal while partnering closely with various teams.
The ideal candidate has experience in a customer success or account management role, a track record of managing complex accounts, and is energized by leading customer calls. We offer competitive benefits including unlimited PTO and health coverage.
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