Fan Greeter

Job Description:

The New York Mets Fan Greeter position is a part‑time role that serves to provide guests with information to enhance their experience. The staff are present at all VIP gates to check tickets, answer questions and direct traffic, and are positioned in the Jackie Robinson Rotunda to greet guests as they ascend the escalators leading into the main entrance of Citi Field.

Fan Greeters are expected to help create special memories for every individual arriving at Citi Field.

• Provide wheelchair assistance to guests during ingress and egress.
• Greet guests as they enter and leave the Citi Field grounds.
• Enforce VIP access at premium gates.
• Answer pre/post‑game related questions guests may have during their visit.
• Volunteer to help the Guest Experience department with errands during events.

• Effective communication, a positive energetic personality, and a genuine willingness to work in a team.
• Punctuality for arriving before roll call, responding to emails, and reporting back after breaks.
• Ability to stand on feet for long periods of time.
• Good listening skills for discussing gameday information during roll call.
• Flexible schedule for weekday afternoons, nights, weekends and holidays during the baseball season; required availability for mid‑March training dates.
• Reliable transportation to and from the ballpark.
• Must be able to work approximately 30 minutes past the end of all major events.
• Prior customer‑service and hospitality experience preferred.

Hourly Rate: $20.00 per hour.

The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The individual selected may perform other related duties as assigned or requested.