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Strategic AI-Driven CSM Enterprise | Equity

Job in New York, New York County, New York, 10261, USA
Listing for: Liminal
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Strategic AI-Driven CSM for Enterprise Growth | Equity
Location: New York

Liminal is seeking a Customer Success Manager in New York to enhance customer engagement and retention. The role involves owning customer accounts, leading onboarding and usage reviews, and collaborating with various teams to ensure platform success.

The ideal candidate has over 3 years of experience in customer-facing roles, especially in B2B SaaS. A base salary between $95,000 and $125,000, performance bonuses, and a flexible work environment are offered.

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