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Global Customer Success Manager – Onboarding & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: Luminance
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: New York

Luminance in New York is seeking a Customer Success representative to enhance customer experience across its product suite. Responsibilities include developing customer relationships, managing onboarding processes, and facilitating user adoption strategies. Ideal candidates should hold a relevant degree and possess strong communication skills with a passion for customer experience. Join Luminance's dynamic team and contribute to transforming legal practices globally with innovative AI solutions.

Benefits include a discretionary bonus per quarter.
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