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Luxury Client Onboarding & Quality Control Lead

Job in New York, New York County, New York, 10261, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-06-25
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: New York

JPMorgan Chase & Co. is looking for a Servicing Travel Advisor IV – Client Engagement Quality Control Lead to enhance client onboarding experiences. You will oversee lead intake quality control and streamline workflows while ensuring operational excellence across all engagement channels.

The ideal candidate has over 4 years of experience in client service and a background in managing luxury clientele. Key tasks include monitoring intake processes, performing consultation calls, and ensuring data accuracy across CRM platforms.

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