Customer Success Specialist, SMB SaaS
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-25
Listing for:
Findigs
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A fast-growing tech company in New York is looking for a Customer Success Associate to enhance the experience of its SMB clients. The ideal candidate will possess a Bachelor’s degree and have at least a year of relevant experience, demonstrating strong communication and problem-solving skills. Key responsibilities include managing customer inquiries, escalating issues, and fostering engagement. The position offers competitive compensation, including equity options and wellness perks, while supporting a hybrid work culture.
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