Front Desk Associate
Listed on 2026-06-26
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Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
LIVunLtd is seeking a reliable Front Desk Associate who can handle a variety of tasks simultaneously, while also delivering a high level of customer service. As a Front Desk Associate you are responsible for greeting residents / guests as they check in at the front desk, providing tours of the amenity space, and answering inquiries and requests. You must have a positive attitude and be dedicated to making each and every resident's experience as enjoyable as possible.
This is a pipeline job posting for one of several opportunities to join the LIVunLtd as a Front Desk Associate for one of our luxury residential clients. Both Part‑Time and Full‑Time opportunities are available.
Essential Responsibilities- Ensure an exceptional level of customer service is being provided to all residents and guests.
- Warmly greet and verify residents and guests upon entry into the amenity space.
- Promptly answer phone calls, requests, and questions.
- Assist coworkers in any manner necessary to maintain a collective, smooth effort in providing excellent services.
- Respond to resident inquiries in a timely manner, with accurate and thorough information.
- Maintain a clean, neat, organized, and presentable front desk area at all times.
- Tour facility spaces to spot‑check cleanliness and showroom quality condition.
- Maintain confidentiality of residents’ information.
- Provide business services such as making photocopies, sending faxes, electronic scanning, etc.
- Reserve event / amenity space for residents as requested (where applicable).
- Always exceed client’s expectations and needs.
- Wear corporate / building approved uniform for each specific LIVunLtd location where you are working.
- Maintain strong communication with LIVunLtd coworkers.
- Adhere and adapt to all current and new LIVunLtd policy, procedures and initiatives.
- Perform additional duties and responsibilities specific to the location / building and upon the request of your manager.
- Must have the ability to communicate clearly and effectively – ability in multiple languages is an additional asset.
- Must have basic knowledge of surrounding neighborhood and a razor sharp sense of hospitality.
- Must have excellent customer service skills and a positive, friendly attitude.
- Maintains the ability to multitask, be a team player, be trustworthy and a fast learner.
- Flexibility to work days, nights and / or weekends.
- Must be proficient with G Suite, Word, and Excel.
- Growth opportunities
- A fun, friendly, professional working environment
- Competitive compensation within industry standards
The Front Desk Associate position with LIVunLtd pays $15.00-$22.00 per hour, dependent on experience and work location.
LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
LIVunLtd is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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