Front Desk Associate

Front Desk Associate

Compensation:
Hourly

Position

Reports to:

General Manager

Department:
Property

• Assist guests in check‑in and check‑out procedures, and throughout the entirety of their stay.
• Work proficiently on the hotel’s electronic reservation system and other computer programs to ensure a seamless workflow.
• Handle all financial matters, including credit card and cash transactions, securely, accurately, and with the utmost integrity.
• Anticipate guests’ needs and go out of your way to maximize the guest experience.
• Work collectively with other team members to foster a hospitable, approachable, and customer‑focused environment for guests.

• You love working with people and are willing to go above and beyond for each guest’s needs.
• You work well with others and enjoy being part of a team.
• You have excellent oral, written, and interpersonal communication skills.
• You are a problem solver and solution finder who will do anything to ensure the best experience for guests.

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

This position would require little to no travel outside the property and surrounding area.

Competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401(k) with company match, company‑provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.