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Guest Experience Specialist; Front Desk

Job in New York, New York County, New York, 10261, USA
Listing for: Aliz Hotel Times Square
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
Position: Guest Experience Specialist (Front Desk)
Location: New York

Aliz Hotel Times Square is looking for a Guest Service Agent to warmly greet and assist guests, ensuring a pleasant experience during their stay. Responsibilities include registering guests, managing reservations, processing payments, and addressing any guest complaints promptly.

Preferred candidates have customer service experience and a high school diploma. The position offers competitive wages, health insurance, and additional benefits such as 401k matching and travel discounts, promoting a supportive work environment.

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