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Senior Enterprise CSM Adoption

Job in New York, New York County, New York, 10261, USA
Listing for: Icehouseventures
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Position: Senior Enterprise CSM – Growth, Adoption & Renewals
Location: New York

Icehouseventures is seeking a skilled Customer Success Manager in New York to lead customer onboarding, enhance product usage, and ensure customer satisfaction. You will act as the primary contact for inquiries, provide product education, and advocate for customer challenges.

The ideal candidate has 3-6 years of experience in a SaaS environment, exceptional communication skills, and a strong understanding of success strategies. Definitely a great opportunity to grow your career!

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Position Requirements
10+ Years work experience
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