Venue Representative - Suffolk Co, NY

Join the WORLDS® Team – On‑Site Event Representative

This is a US-based position; the successful applicant will be hired into WORLDS® (Poseidon's US-based partner company). All offers are contingent upon background check results.

Are you an energetic, tech‑savvy professional with outstanding communication and customer service skills? We’re looking for responsible and outgoing individuals to represent WORLDS® at our immersive, cinematic projection shows. This part‑time role requires reliability, strong leadership, and the ability to create a smooth and enjoyable guest experience.

WORLDS® produces fully immersive cinematic music and art projection shows for planetariums and giant‑screen theaters. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences.

• Event Setup & Breakdown:
  Set up and take down signage, check‑in tables, merchandise displays, and charge devices.
• Guest
  
  Experience:
  
  Greet and check in guests, answer questions, and ensure a seamless audience experience.
• Merchandise Management:
  Facilitate sales, track inventory as needed, report issues, request additional assets and merch as necessary.
• Event Oversight:
  Monitor the event flow and quickly resolve any on‑site issues.
• Communication & Reporting:
  Maintain timely communication with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.

• Minimum 2 years of customer service or event experience (hospitality, retail, or similar roles preferred).
• Strong verbal communication and interpersonal skills.
• Ability to take initiative and work independently.
• Comfortable working in a fast‑paced, high‑energy environment.
• Reliable transportation to and from the venue.
• Consistent availability for scheduled dates.

Fridays, Saturdays, and Sundays from 4:30 pm‑8:45 pm.

Initial scheduled dates:

• 7/5/2026 Sunday
• 7/19/2026 Sunday
• 8/9/2026 Sunday

Please apply only if you are available for the dates above. Additional dates will be assigned based on ticket sales and venue scheduling. Days and shift times may vary.

Suffolk County Vanderbilt Museum and Planetarium – 180 Little Neck Rd, Centerport, NY 11721

• A strong communicator who can confidently engage with guests and venue staff.
• Tech‑savvy and comfortable using iPhone apps, including Whats App.
• Reliable, punctual, and detail‑oriented with excellent judgment.
• A proactive problem solver who stays calm under pressure.
• A team player with leadership skills, able to direct on‑site venue staff when necessary.

• Guest Satisfaction:
  Audiences consistently report positive experiences and smooth check‑ins.
• Operational Accuracy:
  Setup, check‑in, and breakdown follow all company procedures, with no missed steps.
• Communication Quality:
  Timely, clear updates are shared with the Venue Operations team before, during, and after events.
• Merchandise Management:
  Inventory is tracked accurately, and sales are reported promptly.
• Reliability:
  You arrive on time, fully prepared, and consistently ready to represent the WORLDS brand with professionalism.
• Problem Solving:
  On‑site challenges are handled calmly, with quick and effective resolutions.

• Respect and consideration for other team members and our audience.
• Ethics – while we push the boundaries of the tech, we always act with honesty and integrity.
• A collaborative outlook and attitude.
• Ownership of mistakes and the ability to turn them into learning opportunities. We don’t do guilt.
• Open, honest communication.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required: close vision, distance vision, and the ability to adjust focus.

The noise level in the work environment is usually low to moderate.