Strategic CSM, AdTech SaaS; Hybrid NYC
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-27
Listing for:
ArcSpan
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Location: New York
Arc Span is hiring a Customer Success Manager in New York City. This hybrid position emphasizes driving customer satisfaction and product adoption through strategic relationships with clients in digital media. The ideal candidate should have 3-5 years of relevant experience, preferably in a SaaS environment, along with strong analytical and account management skills.
The role includes onboarding, monitoring customer health, and advocating for customer needs with internal teams. Competitive compensation, professional growth opportunities, and a flexible working environment are offered.
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