Lobby Ambassador

Lobby Ambassador – JLL

The Lobby Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service. In this role, you'll serve as the vital connection point between JLL, our service partners, and our clients, elevating the standard of service delivery across the workplace. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and this position embodies that commitment through every interaction.

You'll combine your passion for service with brilliant people skills and genuine enthusiasm for creating a hospitality-focused workplace environment. As the first point of contact for employee inquiries, issues, and feedback, you'll directly impact the care and comfort of client employees and guests. We believe the most effective teams are built when everyone is empowered to thrive, and this client-facing role offers the opportunity to build meaningful partnerships while ensuring seamless coordination between internal teams and client needs.

This position is located at IBM Armonk Campus, New York (North Castle or Corporate Headquarters location) and operates Monday – Friday, 8:00 AM – 5:00 PM, with company holidays off. The estimated compensation for this position is $62,500.00 – $68,000.00 USD per year. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay