Customer Service​/HelpDesk, Customer Service Rep, Bilingual

Join the Crisp Cannoli Team as a Customer Service Specialist!

Are you passionate about creating memorable experiences and delivering top-notch service? At Crisp Cannoli, LLC, located in East Greenbush, NY, we pride ourselves on crafting delightful moments for our guests. If you thrive in a customer-focused environment and have a knack for making people smile, we'd love to hear from you!

As a Customer Service Specialist, you'll play a key role in ensuring every guest has an amazing experience. Your responsibilities will include:

• Providing world class service to every guest, ensuring their visit is exceptional from start to finish.
• Greeting customers warmly and assisting them with their orders or inquiries.
• Maintaining a clean, organized, and welcoming environment.
• Collaborating with team members to ensure smooth day-to-day operations.
• Handling customer feedback with professionalism and care.

Your mission? To make every guest feel valued and leave with a smile.

We're seeking someone who brings enthusiasm, professionalism, and a customer-first mindset to the table. Here's what you'll need to succeed:

• At least 1 year of experience in a customer service role.
• A passion for delivering outstanding guest experiences.
• Strong communication and interpersonal skills.
• A positive attitude and the ability to work well in a team.
• Flexibility and adaptability in a fast-paced environment.

At Crisp Cannoli, we're more than just a business—we're a community. We're dedicated to creating a welcoming atmosphere for both our guests and our team. If you're looking for a role where you can make a real impact and be part of a supportive, guest-focused environment, this is the place for you.

If you're excited about the opportunity to deliver world class service and create unforgettable experiences, we'd love to hear from you! Join us at Crisp Cannoli and help us make every day a little sweeter for our guests.

Apply today and take the first step toward becoming part of our team!