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North America CS Director - Leadership & Strategy
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-02
Listing for:
Carrier
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Carrier, based in New York, is seeking a Customer Service Manager to oversee a department ensuring customer expectations are consistently met. The role involves managing multiple teams, implementing effective customer service strategies, and addressing complex client issues.
The ideal candidate should have over 10 years of customer service experience, particularly in the HVAC industry, along with strong leadership and problem resolution skills. A Bachelor's degree is mandatory, while a Master’s is preferred.
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