Guest Services Agent — Front Desk & Guest Experience Pro
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-02
Listing for:
Highgate
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Highgate Hotels is seeking a Guest Service Agent in New York, New York. This role involves providing exceptional service to guests during check-in, throughout their stay, and responsibilities include greeting guests, answering inquiries, and overseeing the operation at the Front Desk while ensuring a smooth and courteous process.
The ideal candidate will have customer service experience, effective communication skills, and a High School diploma. Candidates are expected to maintain a friendly demeanor and assist with various hotel operations as required.
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