Receptionist, Customer Service/HelpDesk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-06
Listing for:
Helms Bros., Inc.
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Admin Assistant, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
The Helms Groupis currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on.
What we offer- Medical, Dental and Vision insurance
- Paid vacation
- Training and potential career advancement
- Competitive pay with yearly reviews
- Answer, screen and forward any incoming phone calls for the Service Department while providing basic information when needed
- Consistently respond to customer inquiries by providing excellent customer service.
- Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
- Schedule Service Appointments.
- Assist Service Advisors when needed to execute customer payments
- CDK knowledge preferred
- Create loaner contracts
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Able to clear a pre-employment background check
- Maintains a professional appearance
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