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5-Star Guest Services Agent | Front Desk & Reservations

Job in New York, New York County, New York, 10261, USA
Listing for: Resorts World New York
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 31.48 - 35.41 USD Hourly USD 31.48 35.41 HOUR
Job Description & How to Apply Below
Location: New York

Resorts World New York is seeking a Guest Service Agent to ensure high standards of guest satisfaction and service. Candidates must be proactive, maintain a positive attitude, and be able to effectively handle guest inquiries, bookings, and complaints.

The role requires great communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Must be 21 or older, with a high school diploma or equivalent. Competitive pay ranges from $31.48 to $35.41 per hour.

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