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Customer Experience Lead — On-Site in Brooklyn
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-06
Listing for:
Craighill
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Craighill is seeking a Customer Experience Lead in Brooklyn to develop strong relationships with customers and manage their experiences across various touchpoints.
The ideal candidate has 2–5 years in customer experience and excellent writing skills to communicate effectively across platforms. Responsibilities include engaging with customers on social media and turning feedback into actionable insights for product improvement.
This position is full-time and on-site, offering a competitive salary between $75,000–$85,000.
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