Healthcare CSR: First-Call Resolution & Member
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-07
Listing for:
NYC Health + Hospitals
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Location: New York
NYC Health + Hospitals is looking for a Customer Service Representative to provide high-quality service to customers in New York. Key responsibilities include answering inquiries, documenting interactions, and working to resolve issues effectively. Ideal candidates will have a high school diploma, at least 1 year of call center experience, and demonstrated ability to manage difficult situations. Proven customer service skills in healthcare settings are preferred.
Working hours include flexibility on weekdays and Saturdays.
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