Timekeeping Associate
Listed on 2026-07-09
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Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
Job Overview
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. At OTI, we offer great benefits and the chance to work on projects that have a meaningful impact on millions of people.
You'll have the opportunity to work with cutting‑edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
- Process Timesheets, exception events, timekeeping transactions and other adjustments in City Time.
- Track all Timesheets for final approved status and required supporting documentation for requested leaves.
- In City Time, set up new employees, create and maintain schedules, and process and maintain the approval tree.
- In City Time, create/cease new consultants.
- Submit and follow up on Remedy tickets related to City Time and Timekeeping and password reset.
- Generate supplemental paychecks and pay out leave balances.
- Process LWOPs for anticipatory week.
- Perform customer service functions that relate to the processing of time and leave for agency employees.
- Ensure agency compliance with citywide time and leave policies and contractual agreements.
- Assist in training new employees and supervisors in City Time applications.
- Prepare and update reports and special assignments as required.
Day – Due to the necessary duties of this position in a 24/7 operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings.
Work LocationBrooklyn, NY
Qualifications- A four‑year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
- Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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