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Senior Mobile Expert: Elevate In-Store

Job in Stanford Heights, Schenectady County, New York, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Senior Mobile Expert: Elevate In-Store Experience
Location: Stanford Heights

Sr Mobile Expert at T-Mobile leads customer service in our company-owned Experience stores in New York, delivering best-in-class service and leveraging retail expertise to resolve needs from research to resolution.

The role involves selling products, solving pain points in one interaction, and ongoing training to become a SME in all things T-Mobile, while collaborating with peers in Customer Service and Engineering to create a seamless customer journey.

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Position Requirements
10+ Years work experience
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