Enterprise Customer Success Manager – Drive Revenue
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-10
Listing for:
Rilla
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Rilla is seeking a proactive Customer Success professional to drive onboarding, adoption, and growth for enterprise clients in our NYC office. You will partner with sales and product to ensure customer success and align outcomes with Rilla’s growth goals.
You will measure impact using ROI analyses and financial metrics, owning the Net Revenue Retention metric and nurturing long‑term customer relationships. This role emphasizes hands‑on collaboration, fast iteration, and customer obsession.
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