Hybrid Customer Care Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-13
Listing for:
National Grid
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
National Grid's Customer Contact Center Representative role is an entry-level, union-supported position in Brooklyn. The role involves detailed transaction handling, research, and problem-solving to resolve customer issues in a fast-paced environment.
The job requires strong customer service, multitasking across systems, and effective communication. Training is provided and shifts may include weekends or overtime as needed to support our customer-centric goals.
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