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Senior Customer Success Manager — Enterprise & Adoption
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-14
Listing for:
PassFort
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
Pencil in New York is seeking a Customer Success Manager to lead a high-impact enterprise account and shape scalable adoption strategies. You will partner with the Head of Customer Success to build systems that ensure measurable value and long-term client growth.
You will drive adoption, renewals, and expansion with data-informed actions while collaborating with Product, Engineering, and Creative teams. This role requires in-person presence in New York at least one day per week.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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