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Senior Product & Client Support Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-15
Listing for:
GATO Systems
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Gato Systems LLC is seeking a mid-level Product Support Manager based in New York to own the day-to-day support experience across all Gato products and client-facing platforms. This role serves as the primary accountability point between customers, internal support teams, product teams, and the engineering/support organization.
The ideal candidate will ensure that all customer support requests, emails, calls, escalations, and operational issues are handled professionally, accurately, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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