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Benefits Support Specialist — Expert Teams
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-16
Listing for:
Justworks
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Location: New York
Justworks is seeking a Customer Support Specialist, Benefits in New York City. You will own benefits-related inquiries, becoming a subject matter expert and guiding customers through plan details, eligibility, and compliance.
The role emphasizes empathy, clear communication, and collaborative problem solving. The ideal candidate has 6+ years in customer-facing roles, 1+ year with benefits concepts, and proficiency with Zendesk/JIRA/Talkdesk.
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