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On-Site Customer Service Leader: Drive CX & O2C Excellence
Job in
Stanford Heights, Schenectady County, New York, USA
Listed on 2026-07-16
Listing for:
Momentive
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Momentive in New York is seeking a Customer Service Manager to lead and develop the CS team, ensuring day-to-day operations run smoothly and driving a customer‑focused culture. You will manage escalations, foster employee loyalty programs, and align with commercial teams to support retention and growth.
This on-site role requires five days per week, with possible early start times to meet business needs. Strong leadership, SAP/ERP proficiency, and cross‑functional collaboration are essential for
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