More jobs:
Concierge
Job in
New York, New York County, New York, 10001, USA
Listed on 2026-07-16
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Marriott Hotels - 25 West 28th Street - Responsibilities:
Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers;
Gather, summarize, and provide information to guests about the property and the surrounding area amenities;
Answer, record, and process all guest calls, messages, requests, questions, or concerns;
Contact appropriate individual or department to resolve guest call, request, or problem;
Review shift logs/daily memo books and document pertinent information in logbooks
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