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Guest Experience Specialist - Front Desk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-18
Listing for:
Highgate Hotels L.P.
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Highgate Hotels is seeking a Guest Service Agent for The Knickerbocker in Times Square, NYC. The role focuses on providing attentive front desk service during check-in, stay, and checkout, while maximizing occupancy and guest satisfaction.
Responsibilities include greeting guests, answering service inquiries, handling check-ins/outs, and coordinating with other hotel teams to ensure smooth operations.
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