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Senior Client Success & Growth Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Archlabs.com
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 120000 USD Yearly USD 85000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: New York

Arch is seeking a Senior Associate, Client Experience, to nurture and expand client relationships after onboarding. You will ensure high levels of service and support, while helping shape our approach to client success as we scale.

You’ll work onsite at our New York City office, collaborating with a small, high-impact team to drive retention, renewals, and client satisfaction. Remote candidates in select cases may be considered.

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Position Requirements
10+ Years work experience
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