Scaled CS Lead Global Finance AI
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-23
Listing for:
rogo.ai
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: New York
Rogo seeks its first Scaled Customer Success Manager to own a broad book of accounts and drive adoption, value realization, retention, and expansion. You will build scalable playbooks, automations, and data-driven interventions to scale customer success in a high-growth AI environment.
You will partner with CS Ops, Marketing, and Product to optimize the customer journey from onboarding through renewal, ensuring measurable ROI and recurring revenue growth.
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