Seasonal Guest Experience Host- Admissions; End date
Listed on 2026-07-25
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Customer Service/HelpDesk
Customer Service Rep -
Entertainment & Gaming
Customer Service Rep
Location: New York
What you'll bring to the team
Guest Experience
- Seasonal Guest Experience Host
- Admissions – Madame Tussauds New York Seasonal Part Time role until 10/4/2026
Candidates must be 18+ for this role.
Step into the spotlight and bring the fun to life!
What You’ll Do:- Be the ultimate red-carpet greeter — welcome guests with your best smile and big personality!
- Help guests with tickets, admissions, and general info — making sure their experience starts with a bang.
- Keep our dining and admissions areas sparkling clean and photo-ready at all times.
- Maximize the fun (and the sales!) — help guests discover souvenirs, snacks, and upgrades.
- Keep the magic moving by assisting with crowd flow, guest questions, and operational needs.
- Follow health, safety, and food handling standards — because safe fun is the best kind of fun!
- 6 months – 1 year experience working in ticketing/admissions, attractions, entertainment, or customer service-based positions preferred.
- Fun, dynamic, and friendly personality.
- Excellent communication and listening skills with both team members and guests.
- Able to work in areas with loud noises and confined spaces.
- Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours.
- 30% discount in the retail store.
- Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
- Competitive 401K.
- Discounts through the Merlin Marketplace Website – on almost anything you buy online.
- FUN working environment and much more!
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.
Everyone Matters at Merlin.
We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.
Pay RangeUSD $17.50/Hr.
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