Driven Customer Success Manager Upsells
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-26
Listing for:
Merge
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
Merge is looking for a Customer Success Manager to lay foundations for repeatable revenue growth. You will work with technical stakeholders at customers to accelerate and troubleshoot issues, and manage the post-sales journey from onboarding to renewal, collaborating with sales and professional services to ensure customers adopt Merge.
The ideal candidate will have 3+ years in customer success or account management for software products, an advocacy mindset for clients, autonomy to own
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