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Bilingual Customer Service Rep; EN​/ES – Medicaid Navigator

Job in New York, New York County, New York, 10261, USA
Listing for: Maximus
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Service Rep (EN/ES) – Medicaid Navigator
Location: New York

Maximus in the Bronx, NY seeks a Bilingual Customer Service Representative I (English/Spanish) to assist Medicaid recipients with navigating healthcare options and enrolling in services. The role emphasizes face-to-face and phone support, guiding clients through enrollment and explaining managed care plans.

We value empathy, strong communication, and a commitment to maintaining CAC certification, with full-time onsite work in a local LDSS/HRA office and a comprehensive benefits package.

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