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Patient Access & Scheduling Specialist

Job in New York, New York County, New York, 10261, USA
Listing for: Westchester Medical Center
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 38000 - 46000 USD Yearly USD 38000.00 46000.00 YEAR
Job Description & How to Apply Below
Location: New York

Westchester Medical Center's Access Center Ambassador serves as the primary contact for patients, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the right departments. This role supports first-call resolution and a positive patient experience, with emphasis on confidentiality and professional communication.

Requires HS diploma, one year of call center experience preferred, and proficiency in MS Office; bilingual English/Spanish preferred

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