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Customer Service Operations Lead
Job in
West Nyack, Rockland County, New York, 10994, USA
Listed on 2026-07-30
Listing for:
Veolia
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Veolia is seeking a Supervisor of Customer Service in New York to oversee the customer service offices, walk-in payment center and field service operations for the New York Municipal Water Division. You will supervise CSRs, scheduling, and daily operations to meet performance metrics and regulatory requirements.
The role requires leadership of call center, billing, revenue integrity, collections, and back-office teams, with responsibility for 127,000 customers across NY division locations and
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