Luxury Client Care & Repair Coordinator
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-30
Listing for:
RIMOWA GmbH
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep
Job Description & How to Apply Below
RIMOWA GmbH in New York seeks a Client Care Coordinator to manage repair and aftercare at store level, serving as liaison between clients, retail teams, repair workshops, and logistics partners to ensure timely communication and accurate documentation.
You will deliver outstanding customer service, handle inquiries via phone, email, and in person, provide repair estimates and shipping information, and maintain repair records while supporting continuous improvement in operations.
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