Program Aide, Roundtable Senior Center (53458

Schedule: Monday through Friday 11am-7pm

• Ensure a professional and welcoming atmosphere in reception area
• Greet all members and visitors and notify appropriate staff of visitor as needed
• Answer incoming phone calls and direct calls to appropriate personnel
• Assist in collecting daily meal contributions from members and guests
• Keep daily log for members and visitors
• Enter participant data into funding source database
• Receive and sort packages and other correspondence
• Other related duties as required by the Director

• Some knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
• Proficient with Microsoft Office Suite required, with ability to learn data base maintenance
• Team player
• Detail oriented
• Good communication skills
• Ability to work independently
• Commitment to organizations mission, vision and values
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Have a commitment to supporting communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

• High School graduate or equivalent and 1 year experience in a community senior center or customer service related experience