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Join Crisp Cannoli as a World Class Customer Service Representative!

Are you passionate about creating memorable customer experiences? Do you have a knack for making people feel valued and appreciated? At Crisp Cannoli, LLC, located in East Greenbush, NY, we're known for our delicious pastries, café items, and drinks—and we're looking for a World Class Customer Service Representative to help us deliver exceptional service to every guest who walks through our doors.

As a World Class Customer Service Representative, you'll be the face of Crisp Cannoli, ensuring every customer leaves with a smile. Your responsibilities will include:

• Delivering WOW-worthy customer service by engaging with customers in a friendly, professional, and enthusiastic manner.
• Providing expert product knowledge—you'll learn everything about our pastries, café items, and drinks to confidently recommend products, offer alternatives, and upsell additional items.
• Building relationships with customers by understanding their needs and providing personalized suggestions.
• Maintaining a welcoming environment in our café to ensure every guest feels at home.

To thrive in this role, you'll need to bring:

• At least 1 year of customer service experience—you know how to make customers feel valued and appreciated.
• A passion for food and beverages—you're excited to learn all about our offerings and share your knowledge with customers.
• Strong communication skills—you're comfortable engaging with customers and offering suggestions in a friendly, approachable way.
• A proactive attitude—you're always looking for ways to go above and beyond for our customers.

We can promise you a welcoming, supportive environment where your contributions truly matter. At Crisp Cannoli, we're all about creating experiences that bring joy to our customers—and we're looking for someone who shares that vision.

At Crisp Cannoli, we're more than just a café—we're a community. We believe in offering not only the best pastries and drinks but also the best customer service experience. Our team is passionate, dedicated, and always striving to create a warm and inviting atmosphere for everyone who visits.

If you're ready to bring your customer service skills to a company that values quality and connection, we'd love to hear from you! Apply today and start your journey with Crisp Cannoli in East Greenbush, NY. Let's create unforgettable experiences together!