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Founding Customer Success Leader for Enterprise Accounts
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-02
Listing for:
Basis AI
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Basis AI is seeking a Customer Success Leader based in New York City to build and strategize the Customer Success function as a player-coach. This role requires managing a portfolio of enterprise accounts, driving their adoption and renewals while leading a growing team. The ideal candidate should have previous experience in similar roles, be energized by direct customer interaction, and exhibit strong leadership qualities.
The position offers competitive benefits including unlimited PTO, health coverage, and a supportive team culture.
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