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Customer Success Team Lead – Enterprise Growth & Coaching

Job in New York, New York County, New York, 10261, USA
Listing for: Rapnet
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: New York

A leading diamond trading network is looking for a Customer Success Team Lead in New York, NY. This role involves leading a team of Customer Success professionals while managing high-value accounts. Key responsibilities include driving customer retention, fostering team development, and ensuring operational excellence. Applicants should have significant experience in Customer Success, particularly with SaaS products, and possess strong people management skills.

The position allows for a hybrid work arrangement.
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