Head of Member Success & Engagement
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-02
Listing for:
3imembers
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
3imembers in New York is hiring a Head of Member Success to oversee the complete member lifecycle, ensuring satisfaction and value realization. The role requires a strong leader with 6-9+ years in customer success or membership services and the ability to manage high-stakes situations.
As part of a high-growth environment, you will work closely with key departments and focus on improving member retention, activation, and referral generation.
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